If they are, check the phone line for dial tone. 2.Check that the phone line is an analog dial line. To disable store and forward on a Vx670: Press the purple more key until your screen reads Store/Forward Select Store/Fwd with F1 Select Store/Fwd Mode with F3 Select Off with F3 Check the information and try again. Call the Moneris Merchant Service Centre for assistance.
If the problem persists, contact the Moneris Merchant Service Centre for assistance. RECORD NOT FOUND The information you have used to find a transaction in memory can not be found. Press the key to return to the READY screen. If you receive invalid client ID or invalid Merchant ID you will have to contact terminal support at 1-800-226-2273 ext 1200. 27.I recently started services with NorthAmerican.
Reasons might be not being plugged in direct to the wall jack. Also it could be digital voice mail on phone line because it gives a stutter tone to alert a Retry the transaction. This message is displayed until the Initialization retry is successfully under way or the retry fails and a new error message is displayed.
The current transaction is cancelled and debit and Chip-with-PIN transactions cannot be performed for a period of up to 10 minutes. Try swiping the card again, this time more slowly or quickly, or from front of the terminal to the back. Key in a Cashback amount like $10 or $20 or $30 or $40, etc. Elavon Settlement Failed Your cache administrator is webmaster.
When the prompt reappears, key in an amount of $1.00 or less and press the key to continue. Elavon Error Codes The terminal returns to the READY screen. CD NOT SUPPORTED The type of contactless card tapped is not supported by the contactless reader. The Idle prompt will appear on the screen.
Error Message:"CALL VOICE CENTER" What to do:Call the voice call center for the associated credit card type. Rbout Of Balance Ingenico For chip cards with PIN: If the cardholder cannot remember their PIN the card may approve the transaction or the terminal may prompt for a signature at the end of the Have line checked by the phone company. 8.What do I do if the IP connection failed? (VeriFone/Omni) 1. Error Message:"DECLINED" What to do:The transaction was declined.
Init Failed 0xx If the prompt reappears, contact the Moneris Merchant Service Centre for assistance. check over here This could very useful for small businesses. Elavon Credit Card Machine Instructions Type in sale amount and then press enter. 9. "Address" will display. Elavon Help Desk Also, what are transaction codes 12, 13 and what does AVS mean.
First you must be inside the Credit/Debit Application. Check that the router and hub/ switch (if any) are functioning (refer to the Moneris IP Readiness Checklist at moneris.com/checklist), and confirm that your firewall rules have been updated. 3. You can add a maximum of 255 different clerk IDs and 100 different Terminal Names. Out of Range The Cashback amount requested exceeds the maximum cashback value set on the terminal. Elavon Terminal User Manual
Do NOT cancel the SAF Upload . Press the key to return to the READY screen. INVALID PHONE # Top of page The number that was keyed in is not the correct length. Rates, Card Brands and Freebies!
First, restart terminal. Verifone Rbout Of Balance Contact Terminal Support at 1-800-BANCARD. 6.My Omni terminal has a “Comm Error.” What do I do? 1. Press the key to select NO and return to the READY screen.
Insert or swipe the same card or another card. GIFT CARD MUST BE SWIPED Top of page You have tried to key in a gift card number for a transaction that does not support manual entry. The terminal will start to process the settlement. Ingenico Error Codes Check the amount and re-enter a valid amount.
Press the key next to Credit/Debit F2. 2. Press the green “Enter” key. 9. TRANS NOT ALLOWED You have attempted to perform a transaction that is either not configured on your terminal or not set up in your merchant account. This message is displayed until the Initialization retry is successfully under way or the retry fails and a new error message is displayed.
Open the printer and check that: ●there is paper in the printer ●the paper feed is clear ●the paper roll is seated correctly. PHONE NUM FLDS EMPTY The terminal has attempted to dial out but the phone number parameters are empty. Please try the request again. Type in the expiration date. (MM/YY) 5.
If the message reappears, contact the Moneris Merchant Service Centre for assistance. If the Merchant ID was entered correctly and the message re-appears, contact the Moneris Merchant Service Centre for assistance. Press the key. ERROR 405 NO ENQ FROM HOST Top of page This applies to dial Communication only.