This year Daffodil Day celebrates its 25th anniversary. The paper needs to feed upwards from the underside of the roll with the printer lid closing on top. The merchant receipt shows ‘transaction approved with signature’, but the customer’s receipt shows ‘declined signature mismatch’. Man Logon Required Press the far left purple key (on the VX 520 colour) or downarrow once, select Logon (F1), terminal will process and then display 'Accepted' on screen, press the this contact form
My terminal shows “settlement failure already settled” but there is no Summary. EFTPOS New Zealand wants to help make the 2015 campaign the most successful appeal yet. … Read More Be Social Contact EFTPOS NZ Call Us Email Us Keep In Touch A5 PINPAD OFFLINE The secure hardware encryption device is currently offline. Follow @anchorsystems
If printing continues to fail after resetting the paper roll please call0800 EFTPOS (0800 338 767), option 2 for Technical Support. If your terminal is still not functioning correctly, or you have a different error message to those listed here then please call us on 0800 EFTPOS (0800 338 767) or submit I have received a declined code How do I process a refund? This error is teh same as communications error "X3 NO NETWORK DCD" TR Operator does not have access to process a refund U0 REVERSAL PRESENT A transaction could not be confirmed
If the internet is not working the terminal is not able to communicate with the payment network. Still need help? Selecting to pay from a credit card account with standard issue EFTPOS card. 13 INVALID AMOUNT The transaction amount is invalid. 14 CARD NOT VALID The Credit Card number presented is Declined 51 Code If the paper is around the wrong way,the paper will feed out but not display print as the paper is backwards.
Do not use a fallback voucher.55 Invalid PIN entered.61 Cardholder has exceeded the maximum daily withdrawal limit on their card.Another form of payment (cash, cheque) is required. T6 ACCOUNT ERROR TL Operator TXN limit exceeded TQL70 NO NET POLL Carrier is being received from the NAC, however the NAC is not polling. This could be because the card number or card series has been revoked or the number was simply miskeyed. 15 CARD NOT VALID The Credit Card number presented is Invalid. https://eftpos.co.nz/troubleshooting e.g.
Terminal Response Messages codes 01 Refer the cardholder to the issuing bank.05 The issuing bank has chosen not to honour the transaction.31 The issuing bank is not supported by the current Eftpos Error Codes Westpac Code Description Response Text 00 Transaction approved Approved! 01 Phone card issuer PLEASE CALL ISSUER 03 Phone the Authorisation Referral Centre ERROR - S/E NUMBER 05 Credit transaction is not allowed XX INVALID EXPIRY XY Invalid response code Y3 UNABLE TO PROCESS ZZ WAITING TO BE PROCESSES BY PINPAD Immutable PageCommentsInfoAttachments More Actions: Raw Text Print View Render as Docbook Delete Cache Do not use a fallback voucher.91 The issuing bank is not available.
If multiple cards are failing with this error message, then please call0800 EFTPOS (0800 338 767), option 2 for Technical Support. Communication lines are down.Merchant ServicesExisting Merchants FAQs I have a receipt which was approved, but I haven’t been paid for the purchase. Anz Eftpos Error Codes A4 LINK FAIL DIAL ERR The acquiring bank is currently unavailable. Cba Eftpos Error Codes These codes are also returned by the CardGate Internet and LEMOTO Services.
If all above options fail, restart your router by switching off and on at the wall and attempt another Manual Logon. http://dssoundware.com/error-codes/elf-error-codes.php Not Printing Check that the thermal paper is seated correctly under the printer lid. If the line is shared with another device please remove the other device and try again. These codes are returned in field 039 of the Record Of Transaction from the CardGate Payment Gateway. Commonwealth Bank Eftpos Machine Manual
This could be due to a telecommunications error, or the bank is currently unable to process transactions. Transmission Error (IP) Logon to attempt replication of the error. (See above) Reboot the terminal by turning it off and on. Line filters can affect the terminal please try connecting the terminal without the filter in place. http://dssoundware.com/error-codes/eftpos-transaction-error-codes.php Chip Malfunction Check to make sure you are inserting the chip card the right way (chip should be visible on top and go into the terminal), restart your terminal by switching
If you continue to receive a transmission error please call 0800 EFTPOS (0800 338 767), option 2 for Technical Support. Nab Eftpos Error Codes Z3 Transaction amount is greater than authorised AMOUNT TOO LARGE Note 1COMMLINK groups the following responses under the generic "05" response 12 - Invalid transaction 13 - Invalid amount 30 - Optional: Reboot the router.
TQL90 CARRIER LOST Carrier is not being received from the NAC. Then attempt a manual Logon and try the transaction again. INACTIVE 30 The message contains invalid Data ERROR-INVLD FORMAT 31 The Card is not accepted by the Host/Interchange ERROR - N S 39 No credit Account attached to Card NO CREDIT Anz Eftpos Function Codes V9 UNABLE TO PROCESS W6 NOT SUPPORTED X1 LINK FAIL DIAL ERR The connection to the card issuing bank has failed.
Please note: this will stop other devices using the internet during this time Swap the IP cable if possible. Check that the line the terminal is using is live. More FAQs Email This Page Print Contact Us13 11 75BSB: 484-799SuncorpInsuranceBankingSuperOnline TermsLegal informationPrivacySecurityAccessibilityCareersSitemap© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882.Products and services This error is the same as communications error "X2 NO NET POLL" TQL80 NO HOST RESP The system did not receive a response to a message sent to the bank host.
Copyright © 2013 EFTPOS New Zealand Limited. BA Biller Reference is missing or invalid Biller Reference is either missing ("") or contains more than 18 characters. Head office: Level 28, 266 George St, Brisbane Qld 4000 The only way to do this is to unplug the phone line from the terminal and check you have a dial tone when connected to a phone.
A preferred supplier to the Commonwealth Bank of Australia CardGate.netLEMOTO ServiceInternet ServicePayment GatewayContact Details (none) CAN DO Bank Response Codes CardGate.netLEMOTO ServiceInternet ServiceEFTPOS Integration
Try a different phone line cable, or wall jack port. Try a different port on the router. Can I receive eStatements for my Merchant Service? If you continue to receive a transmission error please call 0800 EFTPOS (0800 338 767), option 2 for Technical Support.
If you do not receive an 'Accepted' message please see Transmission Error Troubleshooting. This could also indicate that the use of the card has been temporarily suspended. 6 DECLINED - CONTACT Anchor The message sent by the terminal to the bank's system contained an Teh transaction will be reversed if needed. Email Us Home Payment Solutions Shop Terminals News Blog About Contact Careers Sitemap Terms News 28th Aug, 2015 Who will you wear your daffodil for?