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Enterprise Vault Error Failed To Perform The Search Request

and also check for any disk errors on those drives 0 Kudos Reply Hi Merv, thank you for the Jakob Level 4 Partner ‎06-26-2014 06:27 AM Options Mark as New Email Address (Optional) Your feedback has been submitted successfully! EV Error Message2.jpg ‏195 KB Labels: Enterprise Vault Error messages Information Governance Troubleshooting Windows Server (2003-2008) 0 Kudos Reply 1 Solution Accepted Solutions Accepted Solution! Nowa few days ago, the SQL DBs were moved to a new server and technote https://support.symantec.com/en_US/article.TECH35744.htmlwas followed. this content

VOX : Information Governance : Enterprise Vault : EV search.asp returns failed to perform the search... Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Failed to Perform Search Request when searching an Archive via "search.asp" or "Archive Explorer" From the pilot users all have already been affected, they are regular users with. The users report that it´s resolved over night. https://www.veritas.com/support/en_US/article.000036794

Showing results for  Search instead for  Do you mean  VOX : Information Governance : Enterprise Vault : Failed to perform the search request VOX : Information Governance : Enterprise Vault : CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Reinstalled the binaries and that hasn't made a difference unfortuantely. This file is located under the Enterprise Vault root installation directory: UseFederatedSearch=1 FederatedSearchTimeout=300 FederatedSearchMaxVolSets=8 Note: Refer to the related articles section for more information on each option.  Perform an IIS reset using

The primary NIC usually has the host name of the system assigned to it in DNS or the host file.Example:  5. While the user is selected, click to select the Allow check boxes for the following items: Local Launch Remote Launch Local Activation Remote Activation Click OK two times. Click OK to close the window7. While a user run´s a search there is written an event in the application system log which is attached.

No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES The features are removed.Reinstall these features using the Add Roles and Features wizard. Quit Registry Editor. 0 Kudos Reply Hi together, today we Jakob Level 4 Partner ‎07-01-2014 03:00 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to https://vox.veritas.com/t5/Enterprise-Vault/EV-search-asp-returns-failed-to-perform-the-search-request-if/td-p/557223 So you can then use the update command to get EV to try again.

Seems like there needs to be a bit more of an indepth look into this then what can be done via the forum. Create/Manage Case QUESTIONS? Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may

Labels: Enterprise Vault Error messages Information Governance Troubleshooting Windows Server (2003-2008) 0 Kudos Reply 2 Replies sounds like something didn't AndrewB Moderator Partner Trusted Advisor Accredited ‎07-19-2015 10:56 AM Options Mark Note: This technote applies to Enterprise Vault 9.x or below. It is possible that updates have been made to the original version after this document was translated and published. They get the error message "Failed to perform search request".

Sometimes users can not search for archived elements via Outlook or EV search web sites. news Info:Search via HTTP/POST failed. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Veritas does not guarantee the accuracy regarding the completeness of the translation.

Event ID 10016 and "failed to perform search request" errors using Archive Explorer Article:TECH71377 Updated:October 20, 2014 Article URL:http://www.symantec.com/docs/TECH71377 for the EMC collections there's an EV registry key you might want No Yes Did this article save you the trouble of contacting technical support? To do this, follow these steps: Click Start, click Run, type regedit in the Open box, and then click OK. have a peek at these guys To add to all of this, the data is written to an EMC Centera which has collections enabled and we are having ongoing issues with that as we often get event

Are they regular or admin users? Click on "Start", "Control Panel", and right click on "Network Connections"2. Open a command prompt on the Enterprise Vault server and type ipconfig /flushdns8.

It affects NOT all users.

It must not be used with later releases of Enterprise Vault. Email Address (Optional) Your feedback has been submitted successfully! Click the Security tab. Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page User receives "Failed to perform search request" when

But, if I do a search from the admin console on any user from any archive, it works properly. On Windows Server 2008, use the ServiceModel Registration Tool ( ServiceModelReg.exe ) as follows: Open a Command Prompt window.Change to the folder %SystemRoot%\Microsoft.Net\Framework\v3.0\Windows Communication Foundation . Sorry, we couldn't post your feedback right now, please try again later. http://dssoundware.com/enterprise-vault/enterprise-vault-error-500.php You may also refer to the English Version of this knowledge base article for up-to-date information.

The asumption was always on the Permissions and at the end it turned out to be Search Index issue.Please do the following to fix these:Right-click on the archive and get the To resolve this issue, work through the following steps on the Enterprise Vault 11.0 or 11.0.1 server until the error is no longer reproduced: In the Services Microsoft Management Console (MMC) No Yes How can we make this article more helpful? Do they have larger index volumes?

If the AppGUID identifier is listed instead of the friendly name, locate the program by using this identifier. Email Address (Optional) Your feedback has been submitted successfully! Regards Jakob 0 Kudos Reply Accepted Solution! Labels: Enterprise Vault Information Governance 0 Kudos Reply 1 Solution Accepted Solutions Accepted Solution!

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? No Yes How can we make this article more helpful? No Yes How can we make this article more helpful? Note: Enterprise Vault Browser Search is designed to perform small searches.

Most corrupt indexes I have seen is from Hardware config or AV scanning.Failed doesn't equate to corrupt and an update will normally get you back in business. So in a nutshell what I would like to ask is: What can I do to get the user to be able to access her PST migrations archived mails as well Re: ""Failed to perform the search request" using Search Vaults feature TonySterling Moderator Partner Trusted Advisor Accredited Certified ‎02-13-2008 11:43 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Error Message Failed to perform search request Cause Getting "Failed to perform search request" when searching an archive.

Click "Open"3. Sorry, we couldn't post your feedback right now, please try again later. Thank You! CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical I have tried to export the affected user's archive, but get the following in the export log file: Export of archive,(user name removed)failed. While one user get this error message other users can still use the search. After setting the DCOM permissions, follow these steps for the Local Security Policy: Open the Local Security policy (Start > Run > secpol.msc).  Open Local Policies > Security Options.  Select the