Home > Enterprise Vault > Enterprise Vault Error 401

Enterprise Vault Error 401

Contents

Error Message OWA logging will show the following error: 12/12/2011 13:27:28 [4760,45] [EVServerRequest::CreateRequest] Making request for user: DOMAIN\user12/12/2011 13:27:28 [4760,45] [EVServerRequest::AddHeader] Set header: X-EVOWA-User-Encoded=46004D005C0070006F006C006C0061007300610012/12/2011 13:27:28 [4760,45] [RestoreRequest::Send] Exception sending request to restore Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may Email Address (Optional) Your feedback has been submitted successfully! Solution:Reopen an existing closed Vault Store Partition, or create a new Vault Store Partition.     Scenario 9Incompatibility with Internet Explorer 10 on certain versions of EV and Exchange Details:This this content

This page determines the archives that are accessible to the user making the request. However, a DTrace of StorageArchive on the EV server shows the following: 736 10:52:29.037 [4000] (StorageArchive) <2980> EV:M CVaultStorePartitionCache::ReadEntry - There is no open partition for vaultStoreEntryId = [13B88435A306F71429BA1C280E6A060341210000evsite] 737 10:52:29.037 [4000] (StorageArchive) Thank You! Veritas does not guarantee the accuracy regarding the completeness of the translation. https://www.veritas.com/support/en_US/article.TECH68743

Enterprise Vault Error 462

Navigate to the InstallPath value:   32-bit server:HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install\InstallPath   64-bit server: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KVS\Enterprise Vault\Install\InstallPath   c. Since it is not possible to forward the login credentials using Integrated Windows authentication (IWA), Integrated Windows Authentication has to be unchecked and Basic Authentication enabled for the listvaults.asp and usage.asp The security context that is used to open the store is that of the worker process identity. No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES

If the IP Address of an Exchange server changes, or if it was never included in ExchangeServers.txt in the first place, then EV requests will fail with the IIS error 403.6.Solution: It is possible that updates have been made to the original version after this document was translated and published. For example, the client may request a page that does not exist, or the client may not provide valid authentication information. * 400 - Bad request. * 401 - Access denied. The web.config may be opened and edited by any standard text editor.c.

Enterprise Vault integration with OWA 2013 does not use the /EVAnon Virtual Directory. The number of requests that can wait in the queue is controlled by the AspRequestQueueMax metabase property. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Veritas does not guarantee the accuracy regarding the completeness of the translation.

This is sufficient to allow the VSA to perform all the required operations while impersonating users requests to access archived content.   Solution This error can be addressed with the following Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Change the AspRequestQueueMax property to produce the desired user experience — a smaller queue allows users to more quickly see the 500.13 error when ASP requests are backed up. To begin troubleshooting one of these errors, try to verify the path specified in the string by either opening the XML file or testing the LDAP path with a simple client,

Enterprise Vault Error Loading This Item

Within the DHSM FACILITY CONFIGURATION, the File Mover service can be configured with different types of authentication, including Digest, Basic or None. Email Address (Optional) Your feedback has been submitted successfully! Enterprise Vault Error 462 Veritas does not guarantee the accuracy regarding the completeness of the translation. Symantec Enterprise Vault - Error CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical

These errors indicate that the ASP application to which the requested ASP page belongs is in the process of shutting down, restarting, or both. news Thank You! Click OK to save the changes.   On IIS 7 and greater (Windows 2008 and greater) a. If users often encounter these errors in their browser and you are certain that the code in the Global.asa file is not being updated, virus scanning and backup software, which sometimes Enterprise Vault Usage Report Access Denied

On the Enterprise Vault server open Internet Information Services (IIS) Manager.2. Ensure that the EVAnon account is not disabled or locked out, if the account is not locked out or disabled then proceed to step 2. 2.  Delete and recreate the EVAnon o 403.2 - Read access forbidden. have a peek at these guys For example: msxml://c:\MyStore.xml or msldap://CN=MyAzStore, CN=Program Data, DC=MyDomain, DC=com.

The 500.16 error indicates that there is a specific configuration problem with remotely stored content. Thank You! This should fail with a 403.6 error as in the log above. 2.

It is possible that updates have been made to the original version after this document was translated and published.

Sorry, we couldn't post your feedback right now, please try again later. These specific error codes are displayed in the browser but are not displayed in the IIS log: o 401.1 - Logon failed. In clustered environments, the IP Addresses of both the physical nodes and the virtual nodes should be included. Email Address (Optional) Your feedback has been submitted successfully!

Veritas does not guarantee the accuracy regarding the completeness of the translation. Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind 0 Login to vote ActionsLogin or register to post comments Gurmeet Singh o 404.1 - Web site not accessible on the requested port. http://dssoundware.com/enterprise-vault/enterprise-vault-error-404.php A 500.17 error indicates that the store could not be found.

Correct the physical path of the /EVAnon VD in IIS Manager.   On IIS 6 (Windows 2003) a. o 401.5 - Authorization failed by ISAPI/CGI application. May be caused by a configuration issue with a Firewall between the CAS and Mailbox Server, or the Windows Firewall being started on the Mailbox Server itself.Note: See Article TECH68255 under o 403.12 - Mapper denied access.

Create/Manage Case QUESTIONS? Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem This is the third in a series of four technical articles that The remote server returned an error: (401) Unauthorized. ---> System.Net.WebException: The remote server returned an error: (401) Unauthorized. ---> System.ComponentModel.Win32Exception: The logon attempt failed Cause The EV OWA Log indicates that while You may also refer to the English Version of this knowledge base article for up-to-date information.

If the password has changed or if you are otherwise unsure that it is correct, rerun the owauser.wsf script with the proper credentials specified. Sorry, we couldn't post your feedback right now, please try again later. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical o 403.18 - Cannot execute requested URL in the current application pool.

Cause In general, the cause of this issue is an inability to contact the /EVAnon Virtual Directory (VD) configured on the Enterprise Vault server. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem The error below is generated in the following scenario.  MAC O/S 10.10.x with Outlook No Yes Did this article save you the trouble of contacting technical support? In IIS Manager, open the Properties of the /EVAnon VD b.

Create/Manage Case QUESTIONS? Integrated Windows Authentication (IWA) is enabled on the OWA VD but not enabled on the Exchange VDNote: See Article TECH65704 under Related Articles for details.          b. No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES These status codes indicate a provisional response.